Our philosophy on selling can be
summed up in three statements:
- Educated and informed customers will usually
make the best choice.
- We firmly believe that we are, by far,
the best choice.
- Therefore, the best method of selling
is simply to educate and inform our customers.
Dave is not a salesman. He is a craftsman,
an installer and a technician. Tell him what you want and ask
questions. He will give you options and tell you the advantages
and disadvantages of each. He will make recommendations then
let you decide.
Our way of doing business is not for everyone. The modern business practice of lowering service and quality to offer a lower price, then marketing low price as a benefit, has trained many consumers to shop for low price alone. Craftsmanship, quality and personal service always cost more up front, but pay you back in the long run with superior performance, ease of use, reliability and long life with minimal maintenance.
We are, and always will be, a small, family company. We cannot serve a large number of customers. We are looking for that small, select group of intelligent consumers who place a high value on quality and personal service. These people become our valued clients.